Contact Us
Questions about an order or a creation? Our customer care team would be delighted to hear from you.
Last updated: September 22, 2026
Email Us
For the fastest order assistance, include your order number and the email used at checkout.
Call Us
Monday–Friday
9:00 AM–6:00 PM PST
We aim to answer written inquiries within 1–2 business days.
Business Information
Shanghai Chunlin Yaji Network Technology Co., Ltd.
Legal representative: Tianqi Fan
Website: ljwqq.com
Company & Return Address
Room 101, Building 3
No. 888 Cenghai Road
Chenjia Town, Chongming District
Shanghai 202162, China
For returns, please obtain authorization before sending a parcel.
Before contacting us
For order questions, please include your order number, full name, and the email address used at checkout. For damaged, defective, or incorrect items, attach clear photos of the product, packaging, and shipping label. Please never email full payment-card details or account passwords.
Returns sent to our address
Our company address is also the return address for authorized returns. However, please contact us first. We will confirm eligibility, identify the parcel, and issue the appropriate label or shipping instructions. See our Return & Refund Policy for complete terms.